From 7065ea17c68e1c1a28c23c57bff321d6e97d72a8 Mon Sep 17 00:00:00 2001 From: Jonathan Harris Date: Wed, 30 Dec 2015 16:22:23 +0000 Subject: [PATCH] Add Troubleshooting section. --- README.md | 37 +++++++++++++++++++++++++++++++++++++ 1 file changed, 37 insertions(+) diff --git a/README.md b/README.md index 79b379be..ab818850 100644 --- a/README.md +++ b/README.md @@ -83,6 +83,43 @@ Windows: Note: Uninstalling the app does not delete any output files that it has previously written. + +Troubleshooting +-------- + +### Can't Update - "Invalid Credentials" +Some people find that they can log-in and receive a verification code from Frontier. But on hitting the Update button they see an "Invalid Credentials" error. + +It's not clear why this happens to some people, but it does seem to happen more often to people who purchased Horizons without Season 1. + +This problem is tracked as [Issue #43](https://github.com/Marginal/EDMarketConnector/issues/43). + +### Can't see commodities market at some Outposts - "Can't get market data!" +The Frontier server that supplies the data to this app fails to supply commodity data for some outposts - particularly industrial and mining outposts. This is a [known bug](https://forums.frontier.co.uk/showthread.php?t=195774) in Frontier's servers. + +This problem is tracked as [Issue #6](https://github.com/Marginal/EDMarketConnector/issues/6) + +### Doesn't track Systems visited +When you have the "Automatically make a log entry on entering a system" option selected this app uses Elite: Dangerous' logs to track and display the systems that you visit. Some people find that this doesn't work. The problem is most likely due to using the logs from a different copy of Elite: Dangerous than the copy that you're running. + +When looking for the log files, this app assumes: + +- That you're running "Horizons" 64bit, if you have both Horizons and Season 1 installed. +- That you're running from Steam, if you have both Steam and non-Steam versions installed. + +In more detail, this app looks for the folder `elite-dangerous-64` in the following places: + +1. In the `Products` folder under the launcher (in English versions of Windows usually `C:\Program Files (x86)\Frontier\EDLaunch\Products`). +2. In the `Elite Dangerous Horizons\Products` folder under Steam (in English versions of Windows usually `C:\Program Files (x86)\Steam\steamapps\common\Elite Dangerous Horizons\Products`). +3. In the `Elite Dangerous\Products` folder under Steam (in English versions of Windows usually `C:\Program Files (x86)\Steam\steamapps\common\Elite Dangerous\Products`). +4. `%PROGRAMFILES(X86)%\Frontier\Products` (in English versions of Windows usually `C:\Program Files (x86)\Frontier\Products`). +5. `%LOCALAPPDATA%\Frontier_Developments\Products` (usually `C:\Users\you\AppData\Local\Frontier_Developments\Products`). + +EDMC expects the `elite-dangerous-64` folder to contain the file AppConfig.xml and a Logs subfolder. It stops looking once it finds an `elite-dangerous-64` folder that meets these criteria. + +If it doesn't find `elite-dangerous-64` in the above places it looks for a folder starting with `FORC-FDEV-D-1` in the same places. + + Running from source --------