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Troublshooting.md: Update shipyard import failed with new option info

Athanasius 2020-07-24 14:05:51 +01:00
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Troubleshooting.md

@ -108,9 +108,31 @@ The default location is typically:
EDMC only processes live data from E:D. But you can upload your [journal](#doesnt-auto-update-andor-persistently-gives-server-is-lagging-error) file(s) for the missing period to [EDSM](https://www.edsm.net/en/settings/import/journal) and [Inara](https://inara.cz/settings/). EDMC only processes live data from E:D. But you can upload your [journal](#doesnt-auto-update-andor-persistently-gives-server-is-lagging-error) file(s) for the missing period to [EDSM](https://www.edsm.net/en/settings/import/journal) and [Inara](https://inara.cz/settings/).
## Import failed: No ship loadout found ## Import failed: No ship loadout found
If your ship loadout fails to open up in your chosen Shipyard provider (coriolis.io or edsy.org) then check the length of the URL that opened in your browser. If it's 2083 characters long then your setup is hitting a Windows / Internet Explorer / Edge limitation on the length of URLs. Switch to a browser that supports longer URLs, e.g. Firefox or Google Chrome.
NB: There are reports that even with Firefox on Windows 7 you might still run into this problem. See [#617 Ship load out link error](https://github.com/EDCD/EDMarketConnector/issues/617). If your ship loadout fails to open up in your chosen Shipyard provider
(coriolis.io or edsy.org) then check the length of the URL that opened in
your browser. If it's 2083 characters long then your setup is hitting a
Windows / Internet Explorer / Edge limitation on the length of URLs.
NB: There are reports that even with Firefox on Windows 7 you might
still run into this problem.
See [#617 Ship load out link error](https://github.com/EDCD/EDMarketConnector/issues/617).
There is an option to use an alternate method of opening a URL for
shipyard links. It's called 'Use alternate URL method' and is located
in the 'File' > 'Settings' dialogue on the 'Configuration' tab, next
to the dropdown used to choose shipyard provider. If your setup results
in coriolis.io or edsy.org saying they can't load your build then try
toggling this on.
This method writes a small .html file,
`%LOCALAPPDATA%\EDMarketConnector\shipyard.html`, (or other-OS equivalent
location), and directs your browser to open that. The file contains a
meta refresh redirect to the URL for your build on your chosen
shipyard provider. The file is not deleted after use, so you can also
use this as "let's re-open that last build" facility even without EDMC
running.
## Very long "cooldown" period ## Very long "cooldown" period
You'll see a very long cooldown period if your system's time of day changes while you're running the app. To fix this: You'll see a very long cooldown period if your system's time of day changes while you're running the app. To fix this: