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Troubleshooting: A/V false positive? Try manually.

Athanasius 2021-05-14 20:11:18 +01:00
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Troubleshooting.md

@ -210,6 +210,7 @@ We have had reports that Anti-Virus software such as:
- AVG Anti-Virus - AVG Anti-Virus
- BitDefender - BitDefender
- MalwareBytes
can sometimes report that either one of our installers (e.g. can sometimes report that either one of our installers (e.g.
EDMarketConnector_win_5.0.0.msi) or an executable therein is malicious in EDMarketConnector_win_5.0.0.msi) or an executable therein is malicious in
@ -226,6 +227,17 @@ See discussion in [EDMC 5.0.0. Flagged at Malware by AVG Anti Virus #1058](https
for more details about the 'cause' of this, including links to py2exe for more details about the 'cause' of this, including links to py2exe
issues about it. issues about it.
It might be worth trying a manual download and install, if what you're
Anti-Virus is objecting to is the EDMarketConnector.exe -> WinSparkle.dll
-> Download -> Run Installer chain:
1. Download the `.msi` file for the [latest release](https://github.com/EDCD/EDMarketConnector/releases/latest)
2. Manually run that `.msi` file to install.
If that fails you might consider reporting the detection as a false
positive. In the unlikely case of us becoming aware that a virus *has*
somehow made its way into our files we would disable GitHub downloads.
If you're really worried about our executables, but feel you can still If you're really worried about our executables, but feel you can still
trust our source code then you can always investigate trust our source code then you can always investigate
[Running From Source](./Running-from-source). [Running From Source](./Running-from-source).