From 4ce8a7f0403e0d58a9fe5d4cb9147a6cff4f68b5 Mon Sep 17 00:00:00 2001 From: Athanasius Date: Fri, 9 Jul 2021 16:58:05 +0100 Subject: [PATCH] Troubleshooting: Explicitly recommend attempting "reinstall/repair old version" --- Troubleshooting.md | 10 ++++++---- 1 file changed, 6 insertions(+), 4 deletions(-) diff --git a/Troubleshooting.md b/Troubleshooting.md index 9090eed..d272f7a 100644 --- a/Troubleshooting.md +++ b/Troubleshooting.md @@ -319,15 +319,17 @@ A few users have run into a situation where: e.g. https://github.com/EDCD/EDMarketConnector/discussions/1099#discussioncomment-784334 -Apparently even downloading a new copy of the version that Windows -Settings > Apps believes you have installed, and trying to -reinstall/repair it using for example: +If you face this situation then you can try downloading a new copy of the +version that Windows Settings > Apps believes you have installed, and +then attempt to reinstall/repair it using for example: ```sh msiexec /f \EDMarketConnector_win_5.0.4.msi ``` -doesn't work either. +If that succeeds then proceed to attempting to upgrade to the latest version. + +However, we have had reports of this *not* working. If you get into this mess then the only fix might be to use the tool from [Microsoft.Com:Fix problems that block programs from being installed or removed](https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d)