diff --git a/Troubleshooting.md b/Troubleshooting.md
index 7826858..b3042a7 100644
--- a/Troubleshooting.md
+++ b/Troubleshooting.md
@@ -24,6 +24,11 @@ Your Steam account may not be linked to your Frontier account (you can check whe
 
 Please enter your Frontier credentials into the authentication website, not your Steam credentials.
 
+## Error: Missing credentials
+This can be caused by the application not yet knowing your Commander
+name.  Ensure the [Journal files location is set correctly](Troubleshooting#doesnt-auto-update-andor-persistently-gives-server-is-lagging-error).
+
+
 ---
 # Third Party Site Plugins (EDSM, EDDB, Inara)