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Troubleshooting: Document stuck on 'Logging in...'

Athanasius 2021-03-18 11:44:31 +00:00
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Troubleshooting.md

@ -34,6 +34,7 @@ The above will mean the TOC is updated on each file save.
* [Re-running application does nothing](#re-running-application-does-nothing) * [Re-running application does nothing](#re-running-application-does-nothing)
* [Last logged "Locale LC_ALL: ..."](#last-logged-quot-locale-lc_all-quot) * [Last logged "Locale LC_ALL: ..."](#last-logged-quot-locale-lc_all-quot)
* [Problems with Frontier Authentication](#problems-with-frontier-authentication) * [Problems with Frontier Authentication](#problems-with-frontier-authentication)
* [App is stuck on 'Logging in...'](#app-is-stuck-on-39-logging-in-39)
* [App repeatedly opens the Frontier authentication website](#app-repeatedly-opens-the-frontier-authentication-website) * [App repeatedly opens the Frontier authentication website](#app-repeatedly-opens-the-frontier-authentication-website)
* [App does not open Frontier authentication website](#app-does-not-open-frontier-authentication-website) * [App does not open Frontier authentication website](#app-does-not-open-frontier-authentication-website)
* [Error: Invalid Credentials](#error-invalid-credentials) * [Error: Invalid Credentials](#error-invalid-credentials)
@ -165,6 +166,24 @@ for 'Control Panel' in the Start Menu. Alternatively.
<!-- vim-markdown-toc --> <!-- vim-markdown-toc -->
# Problems with Frontier Authentication # Problems with Frontier Authentication
<!-- vim-markdown-toc Redcarpet -->
<a name='app-is-stuck-on-39-logging-in-39'></a>
<!-- vim-markdown-toc -->
## App is stuck on 'Logging in...'
If, despite completing the Authorisation flow on the Frontier
website this application is still showing 'Logging in ...' on the bottom status
line then please [add to this bug report](https://github.com/EDCD/EDMarketConnector/issues/909),
following [Reporting a problem](#reporting-a-problem) with regards to attaching
log files.
**On Windows**: You might be able to work around the problem by running EDMarketConnector.exe
with the `--force-localserver-for-auth` command-line argument. There is
(from 4.2.3) a .bat file `EDMarketConnector - localserver-auth.bat` to make
this easier.
<!-- vim-markdown-toc Redcarpet --> <!-- vim-markdown-toc Redcarpet -->
<a name='app-repeatedly-opens-the-frontier-authentication-website'></a> <a name='app-repeatedly-opens-the-frontier-authentication-website'></a>