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Troubleshooting: Detail new rotated DEBUG log files.

Athanasius 2020-09-21 09:20:30 +01:00
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Troubleshooting.md

@ -226,17 +226,30 @@ If your configuration has been corrupted, or badly set, such that you can't run
-- --
# Reporting a problem # Reporting a problem
Please report a problem as a new GitHub [issue](https://github.com/EDCD/EDMarketConnector/issues/new?assignees=&labels=bug%2C+unconfirmed&template=bug_report.md&title=) Please report a problem as a new GitHub [issue](https://github.com/EDCD/EDMarketConnector/issues/new?assignees=&labels=bug%2C+unconfirmed&template=bug_report.md&title=).
. Please wait for the error to occur and zip up and attach this app's log file to the new issue: .
Mac: ## 4.1.0 and later (including betas)
If you are using 4.1.0, or later (including betas of 4.1.0) then there is a new
set of rotated logfiles in the location:
* `$TMPDIR/EDMarketConnector.log` * Windows: `%TMP%\EDMarketConnector\EDMarketConnector.log`
* Mac: `$TMPDIR/EDMarketConnector/EDMarketConnector.log`
* Linux: `$TMPDIR/EDMarketConnector/EDMarketConnector.log`
Windows: These are *not* truncated on a new run, so there will be no need to re-create
the bug. They are, however, rotated (to `EDMarketConnector.log.1` and onwards)
if they reach 1 MiB in size. So check timestamps and contents to be sure you
upload the correct file!
* `%TMP%\EDMarketConnector.log` These files also *always* contain DEBUG output,
whereas the file detailed below only contains raw `print()` output and anything
logged at the level you have configured.
**NB: This file is truncated (overwritten from the start) each time you ## Pre-4.1.0
run the appication. So if you encounter an error make a copy of this Prior to EDMC 4.1.0 the only logfile is re-created on each run of the program.
file *immediately*.** As such you will need to re-create the issue and then make a copy of the file:
* Windows: `%TMP%\EDMarketConnector.log`
* Mac: `$TMPDIR/EDMarketConnector.log`
* Linux: `$TMPDIR/EDMarketConnector.log`