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Code Issues Projects Releases Wiki Activity

Document workaround for Issue #43

Jonathan Harris 2016-02-09 06:04:30 +00:00
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Troubleshooting.md

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### Can't Update - "Invalid Credentials" ### Can't Update - "Invalid Credentials"
Some people find that they can log-in and receive a verification code from Frontier. But on hitting the Update button they see an "Invalid Credentials" error. Some people find that they can log-in and receive a verification code from Frontier. But on hitting the Update button they see an "Invalid Credentials" error.
It's not clear why this happens to some people, but it does seem to happen more often to people who purchased Horizons without Season 1. If you've purchased Horizons (without Season 1) **on Steam** you may be able to solve this error by:
* Logging on to Steam.
* Check that you have both an Elite:Dangerous and Horizons DLC key.
* In the [Partner Keys](https://www.frontierstore.net/eur/frontier_partnerkeys/) section of the Frontier Store add the base Elite: Dangerous key.
If you've purchased Horizons (without Season 1) from **the Frontier store** you may be able to solve this error by:
* Registering with / logging on to Steam.
* In the [Partner Keys](https://www.frontierstore.net/eur/frontier_partnerkeys/) section of the Frontier Store link your your Frontier account to your Steam account.
* Note that you can still play Horizons using your exisiting launcher and Frontier login.
This problem is tracked as [Issue #43](https://github.com/Marginal/EDMarketConnector/issues/43). This problem is tracked as [Issue #43](https://github.com/Marginal/EDMarketConnector/issues/43).