diff --git a/Troubleshooting.md b/Troubleshooting.md index d2afff2..eb7bfb2 100644 --- a/Troubleshooting.md +++ b/Troubleshooting.md @@ -45,6 +45,7 @@ Then to add it back :GenTocRedCarpet * [App repeatedly opens the Frontier authentication website](#app-repeatedly-opens-the-frontier-authentication-website) * [App does not open Frontier authentication website](#app-does-not-open-frontier-authentication-website) * [Error: Invalid Credentials](#error-invalid-credentials) + * [Error: customer_id doesn't match!](#error-customer_id-doesn-39-t-match) * [Error: An error occured](#error-an-error-occured) * [500 internal server error](#500-internal-server-error) * [Error: User not found](#error-user-not-found) @@ -61,7 +62,7 @@ Then to add it back :GenTocRedCarpet * [Error: Unable to get token](#error-unable-to-get-token) * [I'm using BitDefender and things don't work](#i-39-m-using-bitdefender-and-things-don-39-t-work) * [Miscellaneous](#miscellaneous) - * [Scaling doesnt work on linux](#scaling-broken-linux) + * [Scaling does not work on linux](#scaling-does-not-work-on-linux) * [Program doesn't send data to EDSM and others at startup](#program-doesn-39-t-send-data-to-edsm-and-others-at-startup) * [Doesn't auto-update and/or persistently gives “Server is lagging” error](#doesn-39-t-auto-update-and-or-persistently-gives-“server-is-lagging”-error) * [I forgot to run the app - is there a way to process the missing data?](#i-forgot-to-run-the-app-is-there-a-way-to-process-the-missing-data) @@ -73,6 +74,7 @@ Then to add it back :GenTocRedCarpet * [EDMarketConnector needs permission to use shortcuts](#edmarketconnector-needs-permission-to-use-shortcuts) * [Multi-Accounting](#multi-accounting) * [I run two instances of E:D simultaneously, but I can't run two instances of EDMC](#i-run-two-instances-of-e-d-simultaneously-but-i-can-39-t-run-two-instances-of-edmc) + * [Linux](#linux) * [Error: Wrong Cmdr](#error-wrong-cmdr) @@ -319,6 +321,17 @@ See [above](#app-repeatedly-opens-the-frontier-authentication-website). + + + +## Error: customer_id doesn't match! +The returned Frontier Authorisation token contains a different customer ID +to what the application expected for the current Commander. If you have more +than one account/Commander check you used the correct credentials, matching +the Commander as shown in the main UI. + + + @@ -503,6 +516,11 @@ To fix this you need to add it as an exception in BitDefender by going to : + + + + + ## Scaling does not work on linux On some linux distributions, the default font is not a font that can be scaled by our UI. @@ -729,6 +747,11 @@ This application doesn't support running two instances of the Game in the *same* user account. The application will only respond to the instance of the Game that you ran last, because its Journal file will then be the most recent. + + + + + ### Linux EDMC respects `XDG_DATA_HOME` and `XDG_CONFIG_HOME` for its plugin and config dirs. Running multiple instances of EDMC simply requires that you change the two environment