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Troubleshooting: Explicitly recommend attempting "reinstall/repair old version"

Athanasius 2021-07-09 16:58:05 +01:00
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Troubleshooting.md

@ -319,15 +319,17 @@ A few users have run into a situation where:
e.g. https://github.com/EDCD/EDMarketConnector/discussions/1099#discussioncomment-784334
Apparently even downloading a new copy of the version that Windows
Settings > Apps believes you have installed, and trying to
reinstall/repair it using for example:
If you face this situation then you can try downloading a new copy of the
version that Windows Settings > Apps believes you have installed, and
then attempt to reinstall/repair it using for example:
```sh
msiexec /f <path to>\EDMarketConnector_win_5.0.4.msi
```
doesn't work either.
If that succeeds then proceed to attempting to upgrade to the latest version.
However, we have had reports of this *not* working.
If you get into this mess then the only fix might be to use the tool from
[Microsoft.Com:Fix problems that block programs from being installed or removed](https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d)