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Troubleshooting: Explicitly recommend attempting "reinstall/repair old version"

Athanasius 2021-07-09 16:58:05 +01:00
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Troubleshooting.md

@ -319,15 +319,17 @@ A few users have run into a situation where:
e.g. https://github.com/EDCD/EDMarketConnector/discussions/1099#discussioncomment-784334 e.g. https://github.com/EDCD/EDMarketConnector/discussions/1099#discussioncomment-784334
Apparently even downloading a new copy of the version that Windows If you face this situation then you can try downloading a new copy of the
Settings > Apps believes you have installed, and trying to version that Windows Settings > Apps believes you have installed, and
reinstall/repair it using for example: then attempt to reinstall/repair it using for example:
```sh ```sh
msiexec /f <path to>\EDMarketConnector_win_5.0.4.msi msiexec /f <path to>\EDMarketConnector_win_5.0.4.msi
``` ```
doesn't work either. If that succeeds then proceed to attempting to upgrade to the latest version.
However, we have had reports of this *not* working.
If you get into this mess then the only fix might be to use the tool from If you get into this mess then the only fix might be to use the tool from
[Microsoft.Com:Fix problems that block programs from being installed or removed](https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d) [Microsoft.Com:Fix problems that block programs from being installed or removed](https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d)